I would like to inform about the extra Caring n humble staff and even doctors at Vasan Eye Care (centers at Frazer town & jayanagar). I visited d centre for my son’s eye check-up. I was asked to meet paediatric eye specialist Dr Pallovee Palaniswamy, she is one very good soft spoken and humble doctor knows how she has to deal with kids she informed in sooo much detail about my sons treatment. (I say this because I have come across few doctors who are doctors for name sake). The staff was so co-operative there , at one point it happened that I had to go to mekhri circle from frazer town to pick my daughter from school and my son at the same time had to put some drops in his eyes n that check-up process was gonna take more than an hour. While I was confused as what to do the doctor suggested me that I can leave my son with them and go n bring daughter from school. I was speechless when she told me this as no hospital or doctor will take this responsibility. Even the staff showed interest to keep him there with them till I return. Such treatment I have never got until now. After the routine check-up the doctor advised me to go to their jayanagar branch for ORB scan for my son. Generally for scan we need to take appointment and go after 2 days or so but since it wasn’t possible for me to go sum other day they immediately took appointment for me and sent us there.
Once I was done with the tests I was asked to meet another Dr.Ravikrishna to consult about the scan reports, when I requested him to spoke to Dr Pallovee about the reports without asking me anything else he immediately dialled her number and informed her the reports are normal. (Generally no well-known doctor does this on their own in one request).
By the time I was done with the test and consultation in jayanagar branch it was 4 pm & I had to reach Frazer town centre before 5pm to meet Dr Pallovee again, I requested the clerk at the jayanagar centre if she can check with Dr Pallovee if she can wait post 5 if m late due to traffic as I would take min 30-45 min to reach there. Here again they proved they really CARE for the patients and to my surprise the doctor agreed to wait for me.
In this all process they charged only the registration fee of Rs.300 & for the scan Rs.1100. no other charges for any other doctor.
All thumps up to VASAN EYE CARE Doctors & the staff, they have proved they really care.