babychakra-rewards

Kurla


The Hamleys at Phoenix Market City Kurla is a huge shop with 2 storeys. They have got huge variety of toys, boards games, Barbie doll houses, etc and you can select for kids ages 6 months till adults. They also keep swimming floats, and we had bought the Barbie float for our daughter. We did not check while buying and almost after a week just tried to blow it up, but apparently the float had a huge hole and hence we could not blow it up. We had discarded the bill and dint expect Hamleys to exchange it , as the float costed around 350/- approx. We went to the Shop almost 10 days after the purchase date and explained the person at customer service desk , they were readily helpful and told us to pick another piece. Luckily we remembered the date of buying and Hamleys at the time of buying asks for a mobile number for billing, so we gave them the date and mobile number and they did the needful. It was really nice of them to exchange the same for us.

Highly Recommend.



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