Recently I unfortunately booked Dolled and Dapper for my daughter's bday party. The quote that I received for Rs. 2000 + 250 for additional services and 400 for additional activities per child which I was fine with. Then I decided to go into the salon and check out the services. When I got there and looked at the rate card, I was shocked to see that the rate was Rs 1500. When I questioned the difference, staff they quickly told me that that the rate was different between weekday and weekend. I questioned that fact that NO WHERE was the difference mentioned on the menu card. I still decided to proceed with the party knowing the deception that had happened. ____A friend of mine had decided to also keep a party close to the dates that I had wanted. She received a quote for Rs 1500 for Jan 26th from the owner which was a weekday rate. As she was a friend, she convinced me to change the date of the party to the 26th. I therefore went to the venue and decided to do that. The price that I was quoted was also Rs 1500 ++ for the venue. I booked the party and paid an advance of Rs 50K. A friend and I went together and confirmed the rate 4 separate times with their staff Harsha and it was confirmed. I then proceeded to send out an invite of my own to the guests as Dolled and Dapper said that they couldn't send me anything until their owner Rashi was available (who at time was unavailable due to a family function). A few days later, the formal invite did come from Dolled and Dapper which once again I proceeded to send out. __The next day, I get a Whatapp message stating that the price per child would be 2650 + tax. When I questioned Rashi why this was so, she indicated that I was being charged the weekend rate due to the fact it was a holiday. When I contacted the owner, she and her husband refused to listen and told me to ultimately take my money back. __At such a stage, after the invites have gone out. This is unacceptable. I now, at the last minute have to change the venue, timings, basically the whole party. __Please, Please DO NOT HOLD YOUR PARTIES HERE or be very, very cautious when you do. These people have 0 experience with human relations and or human emotion. My daughter is crushed but fortunately very sensible and told me not to have the party there and that she would never visit them again.

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