It depends on the individual. You can choose any as per your preference.

Rebecca, its a personal choice where you can experience differently in every case.

shop

I got washing machine online and it came with a dent and we had to get it returned and had a long process. So, after that I either prefer local stores or local e commerce website. As you are in Mumbai you can check Yodacart. They have hood services. They provide one day delivery from nearest retailer and have cool 3D features which gives you a better clarity about the products. You can also get recommendation based on your room size,colour etc.