When two out of the many dishes we ordered came in at 1.20, at 1.25 we were told to wrap up in 5 minutes and when we told them that we had paid up for two hours, an arrogant and rude person (Bharat Khosla) came up and said that they had written everywhere that the cafe would be closed. Not only was his tone authoritative and rude, but also completely defensive when told we were unaware that we weren't "allowed" to sit there.
In fact he went out of his way to try and prove us wrong, rather than request us to vacate the space. When my friend tried giving him feedback, he said "I will give you feedback too that you are lying coz I'm the OWNER not some general manager".
I wonder in which planet is this level of customer DISSERVICE and disrespect acceptable? Short of being physically thrown out, not only did we feel insulted but also threatened especially since my 6 month old son was drinking milk sitting in my lap while Mr. Bharat Khosla and the front desk lady Bhavna were busy blaming and shouting at us.
We are still shocked by the insults and will definitely never visit this place again. Let's see whether the staff at funky munchkins understands that the illusion created by this seeming monopoly that has lasted them 7 or 8 months could not take long to collapse!!!