The Hamleys at Phoenix Market City Kurla is a huge shop with 2 storeys. They have got huge variety of toys, boards games, Barbie doll houses, etc and you can select for kids ages 6 months till adults. They also keep swimming floats, and we had bought the Barbie float for our daughter. We did not check while buying and almost after a week just tried to blow it up, but apparently the float had a huge hole and hence we could not blow it up. We had discarded the bill and dint expect Hamleys to exchange it , as the float costed around 350/- approx. We went to the Shop almost 10 days after the purchase date and explained the person at customer service desk , they were readily helpful and told us to pick another piece. Luckily we remembered the date of buying and Hamleys at the time of buying asks for a mobile number for billing, so we gave them the date and mobile number and they did the needful. It was really nice of them to exchange the same for us.
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